Today I have some resources to help you improve your marketing strategy online through chat. Here’s four links with tips and tricks to kick start your work week.

Growing a loyal brand following is possible through live interactions with your audience. Connecting with your leads and customers in real time can greatly improve your network. Would you like to increase your following? Use these four chat tools, and let me know how these work for you!

1) Reach new prospects – Hubspot

Connect with your website visitors the moment they arrive. Hubspot’s live chat tool helps you answer questions and provide quick options to solve your target market’s pain points. This powerful tool is free to use, and can improve lead conversion rates a lot faster than just email, which is still an important component. Features include automated chatbot responses, chat history data storage, and tracking and management of your leads.

2) Automate your customer service – ChatBot

Cut your response time in half and get back to your customers quickly. ChatBot is an all-in-one platform that does not require you or your team to learn code. Use this smart tool to create personalized chats across multiple channels. Produce leads that can be quickly qualified as well as provide support outside your business hours.

3) Turn website visitors into customers – Tidio

Would you like to convert your leads faster? Tidio provides a way to communicate, solve problems, offer discounts and track user behavior in real-time. Automate your workflows in minutes along with immediate welcome messages that will connect you faster with potential and existing customers. Features includes a fast-tracked ticketing system and performance monitoring. Integrations include Shopify, WordPress, Hubspot, Google Analytics, and more.

4) Improve response times – Engati

Tap into AI technology and chat with your audience right away. Engati helps you to build better relationships with your leads and customers across multiple channels. See all of your conversations in their OneView inbox. Deploy smart chatbots that help provide answers and solve problems. Collaborate with customers with a human centered approach that will keep them engaged with your brand for more sales.

Hopefully you will find these chat tools useful to your business marketing strategy. Are there any that you would like to add as well?

Have fun with these tips and tools.

Wishing you a FAN-tastic week!

Susan