by Susan Gilbert | May 26, 2014 | Monday Memos
Create Social Media Images That Rock Monday Memos is a short list of the best finds across the internet to start your week off right. Happy Memorial Day! Today I have some resources to help you increase your image sharing and engagement on social media. Here’s four...
by Susan Gilbert | May 23, 2014 | Digital Marketing
Adding Value For Your Customers If you have been running a business online for any amount of time, you probably have heard the old adage that you should always under promise and overdeliver. But what does this mean, really? And how can you begin practicing this in...
by Susan Gilbert | May 22, 2014 | Digital Marketing
Focusing On Your Customers Increases Sales If you will simply listen to your customers, they will tell you everything you need to do to make them happy. And while everyone knows that they should be conducting exit polls and sending surveys to their e-mail list, any...
by Susan Gilbert | May 21, 2014 | Digital Marketing
How Showing You Care Improves Customer Service Do you remember when you first learned to ride a bike as a child? You probably were not successful on your very first attempt. It took practice to become proficient. And that’s what you need to do here. You must...
by Susan Gilbert | May 20, 2014 | Digital Marketing
The Importance of Creating Loyal Customers For Business Success The importance of great customer service and driving love and loyalty from those customers cannot be understated. Demandforce subsidiary Flowtown, a social marketing analysis and consulting company, found...
