Does Your Business Bio Have the Blahs? When it comes to building your brand or business its important to remember that personality counts when focusing on standing out from the pack to your customers and potential leads. A great bio of you and/or your staff must be...
Improve Your Business Social Media Strategy
Is Your Business Social Media Savvy? In today’s online-driven business world, social media has become a necessary component for success. You need to promote your business in various ways, and in a fast paced flow of information your content and conversation needs to...
Facebook Releases New Design For Pages
How The Facebook Page Re-Design Has Improved Last March Facebook announced a brand new design for Pages, which offers a more streamlined look. The goal is to help users easily find the content that they are looking for without too much distraction. In the past couple...
Keep Customers Coming Back With Special Offers
How The Law Of Reciprocity Increases Sales With Your Customers Now that your customers are well educated, they have received more than they expected, and they feel valued because you listened to their input, it is time to benefit from all of your hard work. You are,...
Education Is A Key Component In Customer Service
Sales And Customer Service Rise When You Educate Let's pretend you are out on a shopping trip. You go to Store A, you see the product you have been thinking about purchasing, and it is simply displayed in its box on a shelf with a price tag. Since this creates no...
Why Customers Love Over Promise And Over Deliver
Adding Value For Your Customers If you have been running a business online for any amount of time, you probably have heard the old adage that you should always under promise and overdeliver. But what does this mean, really? And how can you begin practicing this in...
How To Interact And Listen to Your Customers
Focusing On Your Customers Increases Sales If you will simply listen to your customers, they will tell you everything you need to do to make them happy. And while everyone knows that they should be conducting exit polls and sending surveys to their e-mail list, any...
Perfecting Customer Service For Increased Trust
How Showing You Care Improves Customer Service Do you remember when you first learned to ride a bike as a child? You probably were not successful on your very first attempt. It took practice to become proficient. And that's what you need to do here. You must perfect...
Creating Loyal Customers for Business Success
The Importance of Creating Loyal Customers For Business Success The importance of great customer service and driving love and loyalty from those customers cannot be understated. Demandforce subsidiary Flowtown, a social marketing analysis and consulting company, found...
4 Reasons Why Responsive Web Design is Vital for Online Success
Responsive Web Design and Online Success Responsive web design is clean, avoids canonical URL issues, and problems with redirects. Separate mobile "friendly" sites are often not updated regularly so if you pick just one site and use responsive design it gets updated...
